Chats can be created with anyone in your company. To start a new chat, tap on the red + button at the top right of your screen.
Direct Messages are 1:1 conversations with other people in your Company, and Task Chats are created automatically for Tasks. You will be automatically added to a Task Chat group whenever a task is created or assigned to you.
Chat messages have a feature called Quick Chat, which is a fast way to send pre-filled texts. You can also tap and hold an individual message for the option to copy, reply, forward, or edit the chat message.